Shipping Protection Policy
At PrimeKool, we are committed to ensuring that your order arrives safely and securely. That's why we offer optional Shipping Protection, which can be added during checkout to cover potential losses or damages during transit.
Benefits:
- Protection from lost, damaged, or stolen packages.
- Quick and easy claims process.
- Peace of mind knowing your order is fully protected.
How it works:
- Add Shipping Protection to your order at checkout.
- If your package is lost, damaged, or stolen, file a claim using the link below.
- Our team will process your claim and ensure a replacement or refund is issued as soon as possible.
To file a claim, please visit: https://shipcheck.appiers.com/claims/login?shop=679813-4.myshopify.com
For any further questions or concerns, please reach out to us at contact@primekool.com
Note: Shipping Protection is an optional service. If you choose not to purchase it, PrimeKool is not liable for lost or stolen packages once they have left our warehouse.