Shipping Protection Policy
At PrimeKool, we are committed to ensuring your order arrives safely and securely.
That’s why we offer optional Shipping Protection, available at checkout, to cover potential losses or damages that may occur during transit.
Benefits
- Protection from lost, damaged, or stolen packages.
- Quick and easy claims process.
- Peace of mind, knowing your order is fully protected.
How It Works
- Add Shipping Protection to your order at checkout.
- If your package is lost, damaged, or stolen, file a claim using the email provided below.
- Our team will review your case and issue a replacement or refund as quickly as possible.
For any questions or concerns, please contact us at contact@primekool.com.
We’re always here to help and ensure your experience with us is exceptional.
Note
Shipping Protection is an optional service.
If you choose not to add it, PrimeKool is not liable for lost or stolen packages once they have left our warehouse.