Privacy Policy
At PrimeKool, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal details such as your name, email address, shipping and billing addresses, and phone number.
- Payment information (processed securely through trusted third-party providers).
- Information about your orders, preferences, and interactions with our site.
- Data collected automatically through cookies or analytics tools to improve your shopping experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you regarding your purchase, delivery, or support requests.
- Improve our products, services, and website performance.
- Send you updates, promotions, or special offers (only if you opt in).
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share limited data with trusted service providers who help us operate our business — such as payment processors, shipping partners, and analytics services. These partners are only permitted to use your data to perform their specific functions.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.
5. Cookies
Our website uses cookies to enhance your experience and analyze site performance. You may choose to disable cookies in your browser settings, but this may affect some site functionality.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. To make a request, please contact us at contact@primekool.com.
7. Security
We implement industry-standard security measures to protect your personal data. However, please note that no online transmission or storage method is completely secure.
8. Shopify and Third-Party Services
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services. Shopify stores your data on a secure server behind a firewall.
We may also use Shopify’s analytics and marketing tools to better understand our customers and improve our offerings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will always be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
PrimeKool
1401 Northeast Miami Gardens Drive, Suite 288
Miami, FL 33179
United States
Email: contact@primekool.com
Last updated: November 2025